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About Your Stay

Admissions

On arrival at the Hospital you will bedirected to our Admissions Office on our Surgical Ward. You will be greeted by our Ward Clerk, who will complete the formal admission process. You will then be taken to your room and introduced to your Nurse who will carry out a nursing admission assessment

Accommodation

accommodationAll patient rooms are fully equipped with en-suite facilities, television and bedside telephone. A Nurse Call System protects privacy, whilst providing immediate contact with our Nursing staff.

Towels are provided in each patient bathroom. Hairdryers are available on request.

The Hospital boasts landscaped gardens where you may, at your Consultant’s discretion, take exercise or just enjoy sitting in the fresh air.

Internet Access

Free wireless internet (Wi-Fi) access is available for patients throughout the Hospital.

Meals

mealsAn excellent catering service with a wide menu choice is provided. We will make every effort to cater for your individual tastes and a member of our Catering Team will visit you every day to discuss and agree your menu. Special diets will be accommodated by our experienced Catering team.

Your relatives and visitors are welcome to join you for meals or to use our Restaurant facilities between 9:00 am and 5:00 pm. A separate charge will be made for relatives/visitors meals.

Meal Times

Breakfast : 8.00am – 8.30am
Luncheon : 12.00pm -12.30pm
Dinner : 5.00pm – 5.30pm
Supper : 8.00pm -9.00pm

Your Child’s Stay In Hospital

childs-stayIf you are bringing your child for treatment in our Hospital you may be glad to know that special provisions have been made for their comfort and for your peace of mind.

Our Nursing staff can provide toys, games and books for a wide range of ages.

Often parents prefer to stay with their child throughout their stay in Hospital and at the time of bookingarrangements can be made to provide overnight accommodation in one of our Parent and Child rooms. Should you decide that would like to stay with your child without having pre booked a Parent and Child room we will do our very best to accommodate you.

What To Bring

You may find this general checklist helpful when packing your personal bag:

  • Your admission letter
  • Day clothes (if appropriate)
  • Nightwear/Dressing Gown
  • Slippers/Soft Shoes
  • Shampoo and Comb/Hairbrush
  • Toothbrush and Toothpaste
  • Personal Toiletries
  • A small amount of money
  • If you are undergoing breast surgery please bring an appropriate sized sports bra

For children a favourite toy or teddy bear can be a welcome comfort when away from home.

Medication

It is important we know about the medication you are currently taking (this includes any herbal medication). Please bring a print out script from your GP and all medication you are currently taking (in their original containers), together with any special treatment cards (for example steroids or anticoagulants).

Newspapers

A newspaper(s) of your choice can be purchased and delivered to your room each morning by our Porter.

Telephone Calls

A telephone is provided in each room for patients’ personal use. A pay phone is also available outside our Day Procedure Unit.

Mail

This should be personally addressed to you at the Hospital. A letter posting service is available at our main reception desk.

Valuables

The Hospital cannot be held responsible for the loss of or damage to property brought on to the premises. Accordingly we request that you do not bring articles of value with you on admission.

A locked cabinet is available, if required, for valuables whilst you are in theatre.

Patient Discharge

Your Consultant will liaise with you and the nursing staff before determining the date and time of your discharge. You will be given a letter for your GP, and any community services if required, at the time of discharge. You will also receive take home medication as prescribed by your Consultant.

Should you have any queries or problems following discharge you are welcome to contact our Surgical Ward at any time for reassurance, advice or any further action.

Visiting Times

visitorsTelephone contact and personal visitors are very welcome, dependant on your medical requirements.

Visiting hours are flexible, however visits during the hours of 10.30 am and 9.30 pm are preferable. It would be appreciated if your visitors could liaise with the Nurse-in-Charge to avoid meal times.

For security reasons, and to ensure ease of access, we ask patients who will be receiving visitors after 9.30pm to inform the nursing staff during the day.

Visitors with colds or flu or other infectious diseases are asked not to visit the Hospital until they have recovered.